Returns & Exchanges

At Ninici Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your account or use our guest portal to select the items you wish to return and receive a return authorization number.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, ensuring the product is in its original, unused condition.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing